Round Rock Texas - An Overview
one. Customer support: It really is an oxymoron with Dell. Your customer support Reps’ accents ended up so terrible that being familiar with the things they reported was next to unattainable. Even if I could manage to determine what was said, the representative unsuccessful to understand what I was stating. Inevitably the person would repeat my assertion to ensure they'd it appropriately and seldom was it even near.
The phone program and these individuals are the first matters your buyers, with difficulties, are confronted with.
We give u refurbished immediately after few months harddisk not working now I'll circumstance in customer courtroom on ur business and increase these on situations of india .
flooding our chat won't assurance that another get in touch with are going to be answered by a US agent To help you
4. Most importantly, the laptop I obtained wasn't the laptop I purchased as well as the objects changed ended up ones important to me and of inferior excellent As well as getting a cheaper substitutions. They integrated the next:
now for this reason my Mate wants to ship computer again and is incredibly mentioned. he changed the worth after which stated he didn’t remember. I wrote the price of the check down and everything! the 1 I purchased two several years back, I calculated display and it was seventeen 1/two, I used to be purported to have gotten a 19 inch. as well late now. now my Pal is planning to send hers again, due to the weak cust. serv. ! exactly where would you Select help?
Good day, I would like your assist with a problem I'm owning with your customer care reps and management. I don’t know Should the CEO truly reads this. If not this must be directed to him ASAP. Let me began with that I have been a Dell buyer for quite some time and I simply cannot feel how horrible your customer service is. I have contacted Dell to fix issues with my pill I acquired a couple of months back. I've sent my tablet in three distinctive occasions for the same issue and it absolutely was returned to me in precisely the same problem it was in After i despatched it out.
January 27, 2016 at twelve:twenty five pm Your utilization of customer support in India is Terrible. I won't ever obtain An additional Dell item. They hardly ever fix any complications and when requested to speak with a supervisor they transfer you to an individual in addition to a Dell agent. You enable it to be unattainable to speak with corporate places of work. You persons truly don’t Possess a clue.
I’m guaranteed I will require a different laptop computer inside the around potential as my young children are receiving older and who is aware of what is going on With all the 1 I have.
only to learn that it may possibly’t be registered to me since it BELONGS to DELL. Person who marketed it said it had been new he bought to be a replacement but then chose to get a little something smaller sized for university. So he sold it to me…Turns out Dell paid out him again for your computer Practically 900.00 and he bought to me for over 500 . but refunded one hundred twenty five, for the reason that he wasn’t certain in regards to the guarantee… Any way computer not new a 2013 & refurbished as well and it isn’t his to promote. I been dealing with Dell persons ( support ) given that six-twenty-fifteen… Everyone just keeps going in circles but I had been advised they were bringing the fraud staff into it. Now I not long ago requested a brand new computer and explained to Dell that if they might credit what I compensated to the 1 I ordered I might return this negative dell to them …they stated no…really need to send out again to vendor and get eBay to refund…Now to me I'm the positive way for them to have their computer back again if it goes to the seller much more then likely It will probably be marketed and in no way seen once again…Why they are not likely immediately after the one who sold it and why they would not want this 1 again given that they explained to me it really is theirs will make no due to the fact …I put in about 1600 for new Dell … to credit history me for this computer is simply a little bit below five hundred.
Yesterday Dell sent an installer to our spot & he was not able execute anything. He also stated that his only occupation was to go ahead and take computer outside of packing containers & plug them in. I've experienced NO luck with the call Middle & am getting to be ever more disappointed. The people today are not able to address any of our fears. The five screens ended up supposibly “dropped “within the buy which was forwarded into the finance enterprise but there was no reduction in the price of equipment. I wish to have an individual with the flexibility of constructing This method get the job done as it absolutely was supposed to or a complete refund. Please address this as quickly as possible as The explanation I launched into this method was because my computers are totally out-of-date and getting unusable. FYI.. put in adviser Michelle F. 512-723-4716 (venture manager) Installer that arrived to web-site Denesh P. Unisys 609-672-7203
October fourteen, 2014 at 2:25 am Its been over per month considering that I’ve contacting specialized support for getting my laptop computer fastened but plainly The Dell group is just unable to do everything. I happen to be dealing with a great number of problems with my laptop computer pertaining to motherboard, ram, display, byt everytime the technician comes and attempts to deal with it, up coming working day a completely new trouble occurs. I'm so Ill of it, so fed up that I can't handle it anymore. Its only a matter of a number of days for my warrenty to recover from and then my notebook( which remains to be problematic) could be nothing at all but near to a useless junk. I would like my laptop computer to get replaced simply because Ive carried out my potentially best to fix it but I just couldnt handle the random beeps i get everytime I swap it on. At times eight, from time to time five, at times theres no Screen. I would like an answer before its out of warrentyIts been more than a month considering the fact that I’ve calling specialized assistance to get my laptop preset but it appears that evidently The Dell team is just unable to do something. I are actually facing a lot of problems with my laptop computer about motherboard, ram, Display screen, byt everytime the technician will come and attempts to take care of it, subsequent day a completely new difficulty occurs. I am so Ill of it, so fed up which i can't take care of it any more.
THEN SHE DISCONNECTED ME. I are unable to go ahead and take observe into the UPS retail store. I am disabled. I nevertheless have no Computer to hook up thanks to a lacking electricity cord. All I want to do
They'd the box to me in this website below 24 several hours, nonetheless it has taken over 3 times to obtain my package Along with the label you sent towards your facility.